PT  - JOURNAL ARTICLE
AU  - Catherine N. Otto
TI  - Communication Skills for Leading and Managing Others
AID  - 10.29074/ascls.118.000596
DP  - 2018 Jan 01
TA  - American Society for Clinical Laboratory Science
PG  - ascls.118.000596
4099  - http://hwmaint.clsjournal.ascls.org/content/early/2018/08/23/ascls.118.000596.short
4100  - http://hwmaint.clsjournal.ascls.org/content/early/2018/08/23/ascls.118.000596.full
AB  - Effective communication skills of supervisors, managers and leaders are associated with employee job satisfaction, supervisor credibility and improved organizational outcomes. Understanding the fundamentals and principles of communication is the first step to developing effective communication skills. Coaching employees and managing conflict are two situations in which effective communication skills improve outcomes. Effective communication skills may be learned.