RT Journal Article
SR Electronic
T1 Emotional Intelligence in Medical Laboratory Science
JF American Society for Clinical Laboratory Science
JO Clin Lab Sci
FD American Society of Chemistry and Laboratory Science
SP 178
OP 185
DO 10.29074/ascls.28.3.178
VO 28
IS 3
A1 Price, Travis M.
YR 2015
UL http://hwmaint.clsjournal.ascls.org/content/28/3/178.abstract
AB OBJECTIVE: Explore the role of emotional intelligence (EI) among medical laboratory scientists as perceived by clinical laboratory administrators.DESIGN: A detailed survey was designed to assess the importance laboratory administrators placed on EI related skills as well as to gauge their satisfaction with EI among currently practicing medical laboratory scientists (MLSs). Other survey questions solicited information about the responsibility individuals and college-based programs should assume for EI training as well as what is currently being done in clinical laboratories to promote the development of soft skills. Quantitative and qualitative information from 413 completed surveys was compiled and analyzed.SETTING: Surveys were collected from clinical laboratory administrators from 42 states.CONCLUSION: Laboratory administrators indicated that EI related skills were very important for successful job performance in the clinical laboratory. They expressed overall satisfaction with EI among currently practicing MLSs, but indicated room for improvement.ABBREVIATIONS: EI - Emotional intelligence, MLS - medical laboratory scientist, ANOVA - analysis of variance, LSD - least squared difference.