PT  - JOURNAL ARTICLE
AU  - Conway-Klaassen, Janice
AU  - Maness, Lisa
TI  - Critical Conversations: Cultural Awareness, Sensitivity, and Competency
AID  - 10.29074/ascls.30.1.34
DP  - 2017 Jan 01
TA  - American Society for Clinical Laboratory Science
PG  - 34--37
VI  - 30
IP  - 1
4099  - http://hwmaint.clsjournal.ascls.org/content/30/1/34.short
4100  - http://hwmaint.clsjournal.ascls.org/content/30/1/34.full
SO  - Clin Lab Sci2017 Jan 01; 30
AB  - Describe the population demographics of the United States and how they are changing.Define microaggression and implicit bias. Provide an example for each.Discuss the importance of having a culturally competent health care workforce.The United States of America has always been a country comprised of many different cultures and identities. According to the US census bureau, no single ethnic group will be in the majority by the year 2044. In addition to the changes in racial and ethnic identities, US demographics are also rapidly changing related to age, gender identity, and other social constructs. With evolving demographics, it is essential that all healthcare practitioners are able to adapt to the needs of patients and families, colleagues, and beyond. A patient's background and culture can impact how they view health, disease, treatments, and their interactions with healthcare systems; likewise, diversity among colleagues can impact the working environment. Working with colleagues in a constructive manner and valuing the patient's needs above our own biases promotes an environment for optimal health care delivery.ABBREVIATIONS: LGBT - Lesbian, Gay, Bisexual, Transexual