RT Journal Article SR Electronic T1 Critical Conversations: Cultural Awareness, Sensitivity, and Competency JF American Society for Clinical Laboratory Science JO Clin Lab Sci FD American Society of Chemistry and Laboratory Science SP 34 OP 37 DO 10.29074/ascls.30.1.34 VO 30 IS 1 A1 Conway-Klaassen, Janice A1 Maness, Lisa YR 2017 UL http://hwmaint.clsjournal.ascls.org/content/30/1/34.abstract AB Describe the population demographics of the United States and how they are changing.Define microaggression and implicit bias. Provide an example for each.Discuss the importance of having a culturally competent health care workforce.The United States of America has always been a country comprised of many different cultures and identities. According to the US census bureau, no single ethnic group will be in the majority by the year 2044. In addition to the changes in racial and ethnic identities, US demographics are also rapidly changing related to age, gender identity, and other social constructs. With evolving demographics, it is essential that all healthcare practitioners are able to adapt to the needs of patients and families, colleagues, and beyond. A patient's background and culture can impact how they view health, disease, treatments, and their interactions with healthcare systems; likewise, diversity among colleagues can impact the working environment. Working with colleagues in a constructive manner and valuing the patient's needs above our own biases promotes an environment for optimal health care delivery.ABBREVIATIONS: LGBT - Lesbian, Gay, Bisexual, Transexual