PT  - JOURNAL ARTICLE
AU  - Otto, Catherine N.
TI  - Communication Skills for Leading and Managing Others
AID  - 10.29074/ascls.2018000596
DP  - 2018 Jul 01
TA  - American Society for Clinical Laboratory Science
PG  - 153--157
VI  - 31
IP  - 3
4099  - http://hwmaint.clsjournal.ascls.org/content/31/3/153.short
4100  - http://hwmaint.clsjournal.ascls.org/content/31/3/153.full
SO  - Clin Lab Sci2018 Jul 01; 31
AB  - Effective communication skills of supervisors, managers, and leaders are associated with employee job satisfaction, supervisor credibility, and improved organizational outcomes. Understanding the fundamentals and principles of communication is the first step to developing effective communication skills. Coaching employees and managing conflict are 2 situations in which effective communication skills improve outcomes. Effective communication skills may be learned.