Table 2.

Domains and categories describing MLPs’ knowledge and perceptions of patient direct access to laboratory test results via web portals

DomainsThemes
Knowledge of how the laboratory’s systems report results to patients

  • • Autoverification versus manual entry of results

  • • Information systems and patient portals

MLPs’ opinions, perceptions, and attitudes about DPA

  • • Tests that can and cannot go straight to patients

  • • Perceptions of patient understanding of CLTRs

  • • MLPs and other health professionals as patients

Implications of DPA for the patient–laboratory relationship

  • • DPA and differences in patient–laboratory communication practices

  • • DPA and changes to visibility of the laboratory profession

Notes: CLTR, clinical laboratory test result; DPA, direct patient access; MLP, medical laboratory professional.